Troubleshooting : Troubleshooting the UPS Connection to the Cloud : EcoStruxure™ Ready Smart-UPS™ Device Types
EcoStruxure™ Ready Smart-UPS™ Device Types
There are three device types that can connect to Schneider Electric cloud services:
1. UPS with a Character Display
Supported UPS models have a 5-button LCD display (SMT/ SMX/SMTL) or a touch screen display (SRTL) and a SmartConnect Ethernet port that provides additional information about the connection between the UPS and Schneider Electric cloud services.
NOTE: If your UPS does not have a SmartConnect port (1), it is not compatible with SmartConnect.
To access the SmartConnect menu via the character LCD display:
Navigate to the Status menu.
Navigate to SmartConnect:
The status displayed at this location indicates the status of the connection to Schneider Electric cloud services. See UPS Connection Status Indicators for more information on each status.
2. UPS with an Icon Display
UPS models that have a prefix of SMC, and a postfix of L or C, for example, SMC1000C, and a SmartConnect Ethernet port include a 3-button LCD display (icon display) that provides additional information about the connection between the UPS and Schneider Electric cloud services by displaying icon codes that relate to connection states.
NOTE: If your UPS does not have a SmartConnect Ethernet port (1), it is not compatible with SmartConnect.
The icon interface displays three digit message codes (e.g. Sc.1) to indicate the status of the connection to Schneider Electric cloud services. See UPS Connection Status Indicators for more information on each status.
3. UPS with Status Indicators
UPS models that have a prefix of SCL, and a postfix of C, for example, SCL500RM1UC, and a SmartConnect Ethernet port include a status indicator display (1) that provides additional information about the connection between the UPS and Schneider Electric cloud services. See UPS Connection Status Indicators for more information.
NOTE: If your UPS does not have a SmartConnect Ethernet port (2), it is not compatible with SmartConnect.